SaaS/North America Node

Enterprise Knowledge Intelligence

Strategic Mission

Transform scattered internal documentation into a unified, instant-access intelligence layer for 50,000+ employees.

The Challenge

A North American conglomerate with multiple business units suffered from "information fragmentation." Employees spent 20% of their work week just looking for files, policies, and technical specs buried in Jira, Confluence, Slack, and legacy SharePoint drives.

The Engineering

We implemented a unified RAG platform that serves as a "Corporate Oracle." It uses semantic search to find information across all platforms and synthesizes precise answers with direct citations to the source documents.

Technical Stack & Infrastructure

Enterprise RAG pipeline with hybrid search (Keyword + Semantic)

Real-time connectors for Confluence, Jira, Slack, and Google Drive

Role-based Access Control (RBAC) synchronization

Continuous fine-tuning on internal technical terminology

Verified Performance Delta

Average search time reduced from 12 minutes to 4 seconds

Estimated $12M/year saved in recovered productivity

Internal support tickets reduced by 45%

94% accuracy in answering technical policy questions

Solution Inquiry

Interested in implementing a similar architecture for your organization?

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Deployment Active

V1.4.2